Terms of Service – PassPaperOnes
Effective Date: September 29, 2025
1. About the App
PassPaperOnes provides students, teachers and schools with exam practice, study resources,
assignments, progress tracking and AI-supported feedback for Caribbean examinations,
including PEP, CSEC and CAPE.
The App is owned and operated by Makora Learning Ltd.
2. Account Registration
- You must create an account to access most features.
- You are responsible for keeping your login details secure.
- Accounts are personal and may not be shared unless access is being managed through an approved school or organization account.
- We may suspend accounts that appear to be misused, shared, abused, or used in violation of these Terms.
3. Purchases & Access
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Personal plans are priced according to the plan selected at checkout.
Current plans may include PEP, CSEC, CAPE,
and Plus / AI Review options.
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Standard Practice plans provide access to the selected exam-level practice content.
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Plus / AI Review plans include the selected exam-level practice content plus access to
supported AI review features, such as short-answer feedback where available.
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All personal purchases provide 1 year of access from activation unless otherwise stated at checkout.
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School, teacher or organization access may be provided under separate arrangements, seat limits,
expiry dates, roles and usage rules.
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Prices, plan names and included features may change over time. Your active access is based on the plan purchased or assigned to you.
3.B Refund Policy
- You may request a full refund within 7 days of purchase.
- Refunds are approved only if you have completed fewer than 20 questions in total.
- No refunds are provided once an account has been substantially used, abused, shared, or used in a way that violates these Terms.
- No refunds are provided during final exam rush periods where this is stated on the site, at checkout, or in direct communication.
- Manual payment refunds may require verification of the payment source and may take additional processing time.
4. AI Review and Feedback
AI-supported review features are designed to provide study support, feedback and guidance.
AI feedback may not always be perfect and should not be treated as an official examination mark.
- AI review is a study aid, not an official marking service.
- Students should review feedback carefully and consult teachers where needed.
- We may limit AI usage to protect system performance, cost and fair access.
5. Intellectual Property
All content on the App, including questions, answers, explanations, text, images, software,
workflows, analytics and AI-generated feedback formats, is the property of
Makora Learning Ltd. or its licensors.
You may not copy, scrape, resell, redistribute, publicly post, reproduce or share App content
outside the platform. Content is licensed to you for personal, educational, non-commercial use only,
unless otherwise agreed in writing.
6. User Responsibilities
- You agree not to attempt to cheat, hack, scrape, overload, reverse engineer, or misuse the App.
- You may not upload offensive, unlawful, harmful, misleading or inappropriate material.
- You may not share login credentials or allow unauthorized users to access your account.
- Teachers and schools must respect student privacy and use platform data responsibly.
- Users must not use AI review features to generate harmful, abusive, unlawful or dishonest content.
7. Teacher and School Access
Teachers and schools may receive access to assignment workflows, dashboards, student completion summaries
and performance insights. Access may depend on approval, role, organization membership and active plan status.
- Teachers must only use student data for legitimate educational purposes.
- Schools must ensure that authorized users access only the data they are permitted to view.
- We may remove teacher or school access if misuse is detected.
8. Disclaimer
Makora Learning Ltd. and PassPaperOnes are not affiliated with the Caribbean Examinations Council (CXC),
the Ministry of Education, or any official examination body unless explicitly stated.
We do not guarantee exam results. The App is a study aid and revision platform, not a substitute for
official exam preparation, school instruction, official syllabuses, or teacher guidance.
9. Limitation of Liability
Makora Learning Ltd. is not responsible for loss of data, interruptions, technical issues, user mistakes,
exam outcomes, or reliance on platform content as official examination guidance.
To the fullest extent permitted by law, our maximum liability to any user will not exceed the amount paid
by that user for the service.
10. Termination
We may suspend or terminate accounts that violate these Terms, misuse the App, attempt unauthorized access,
share credentials, abuse AI features, or infringe our intellectual property.
Termination does not cancel our ownership of content, your prior payment obligations, or our right to protect the platform.
11. Changes to These Terms
We may update these Terms from time to time. Continued use of the App after updates means you accept the updated Terms.
12. Contact Us
For questions, support, refunds, or concerns:
Contact Us